Real Case Study

Office and Workshop EPC Assessment Near Exeter

How we assessed a mixed-use commercial building and identified a clear pathway from a G rating to Band A through staged improvements.

793.5 sq mNear Exeter, DevonOffices & WorkshopMEES Compliance

Project Overview

Energy Performance Direct was commissioned to carry out a full non-domestic energy assessment of a commercial building located near Exeter in Devon. The property, totalling 793.5 square metres of useful floor area, comprises office accommodation and workshop space. The building is heated by an oil-fired boiler system with air conditioning serving the office areas.

The client required a commercial Energy Performance Certificate for regulatory compliance, along with a detailed Energy Advice Report setting out a practical improvement roadmap. With the building classified at NOS3 complexity level, our Quidos-accredited assessor conducted a thorough SBEM assessment covering the full building envelope, heating and cooling systems, lighting installations and hot water provision.

G

Baseline Rating

793.5

Floor Area (sq m)

70.84

kWh/m2/yr

19.4

kgCO2/m2/yr BER

Energy and Carbon Breakdown

Our SBEM assessment identified the proportional contribution of each building system to the overall carbon emissions. This breakdown is essential for targeting improvements where they will have the greatest impact.

Lighting

48.5%

The dominant source of carbon emissions. The building uses older fluorescent lighting (T12 and T8 tubes) throughout both the office and workshop areas. Upgrading to LED would deliver the single largest improvement.

Hot Water

29.7%

The oil-fired system serving hot water contributes nearly a third of emissions. Replacing with electric point-of-use heaters eliminates the oil dependency and reduces both emissions and running costs.

Heating

19.8%

The oil boiler heating the offices and workshop areas accounts for a fifth of carbon output. A split or multi-split air conditioning system with COP 3.5 or better would dramatically reduce this figure.

Cooling

2.1%

Cooling accounts for a small proportion of total emissions. Some spaces exceeded the solar gain limit defined in the National Calculation Methodology, suggesting consideration of solar shading measures.

Key Challenges Identified

The SBEM assessment and subsequent Energy Advice Report identified several factors contributing to the building's poor baseline energy performance:

Oil-Fired Heating

The building relied on an oil boiler for space heating and hot water. Oil is one of the highest-carbon fuels for commercial heating, and its use significantly depressed the EPC rating. Removing the oil boiler was identified as the single most impactful improvement.

Outdated Fluorescent Lighting

The building used 38mm (T12) and 26mm (T8) fluorescent tubes throughout. With lighting responsible for 48.5% of carbon emissions, this represented a major opportunity for improvement through LED replacement.

Mixed Glazing and Insulation

The building featured a combination of single-glazed and double-glazed windows. Solid walls lacked adequate insulation, cavity walls had uninsulated cavities, and some loft spaces were poorly insulated, contributing to significant heat loss.

Solar Overheating Risk

The assessment identified spaces where solar gain exceeded the limits defined in the National Calculation Methodology, highlighting overheating risk without adequate solar control measures.

Staged Improvement Roadmap

Our Energy Advice Report provided a phased improvement strategy, allowing the client to prioritise investment and achieve progressively better ratings. Each stage builds on the previous one, offering a practical pathway from the baseline G rating towards Band A.

Stage 1Target: Band C - MEES Compliance
  • Replace the oil boiler with a split or multi-split air conditioning system for the office areas, achieving a Coefficient of Performance (COP) of 3.5 and Energy Efficiency Ratio (EER) of 3.5 or better
  • Replace the hot water system with electric point-of-use water heaters, eliminating oil dependency for domestic hot water

Removing the oil boiler is identified as the single biggest improvement. This alone achieves MEES compliance by bringing the rating to Band C.

Stage 2Target: Band B
  • Replace all fixed lighting with LEDs achieving efficiencies of 100 lumens per circuit watt with a light output ratio (LOR) of 100% or better

With lighting accounting for 48.5% of carbon emissions, this single measure delivers a substantial rating improvement and ongoing energy cost reduction.

Stage 3Target: Band A - Comprehensive Upgrade
  • Replace all single-glazed and double-glazed windows with new units achieving U-values of 1.4 W/m2K or better
  • Insulate external walls to achieve a U-value of 0.27 W/m2K or better
  • Insulate flat and pitched roofs to a U-value of 0.25 W/m2K or better
  • Install 5 kWp or more of solar PV on the south-west facing roof

This comprehensive fabric-first approach combined with renewable generation targets the highest achievable rating. The advice report also recommends consideration of Phase 3 electrical upgrades for future-proofing, including provisions for heat pumps, EV charging and battery storage.

Additional EPC Recommendations

Beyond the staged improvement roadmap, the EPC recommendations report identified further measures categorised by payback period:

Short Payback (<3 years)

  • Replace T12 fluorescent tubes with T8 tubes on failure
  • Apply solar control measures to windows exceeding NCM solar gain limits

Medium Payback (3-7 years)

  • Replace T8 lamps with retrofit T5 conversion kits

Long Payback (>7 years)

  • High frequency ballasts for fluorescent tubes
  • Building-mounted wind turbines
  • Solar water heating system
  • Solar PV installation
  • Optimum start/stop heating controls

Key Takeaways

Oil-fired heating is one of the biggest factors holding back commercial EPC ratings. Switching to electric heat pump or split AC systems can deliver a step-change improvement.

Lighting often accounts for the largest share of carbon emissions in commercial and industrial buildings. LED upgrades offer rapid payback and significant rating improvements.

A staged approach to improvement allows building owners to spread investment while achieving MEES compliance at Stage 1, before pursuing higher ratings.

Comprehensive fabric upgrades (windows, walls, roof) combined with renewable energy generation can bring even a G-rated building up to Band A over time.

Professional SBEM modelling allows each improvement to be quantified before committing expenditure, reducing risk and optimising investment decisions.

Need a Commercial or Industrial EPC?

Our accredited assessors provide detailed EPC assessments and Energy Advice Reports for commercial and industrial buildings across Devon, Cornwall, Somerset and Dorset.